Terms of Delivery

Your orders are delivered to the cargo company within 3 work days (Monday to Friday) after obtaining the approval of the bank. The cargo company will deliver your order to you within 1-3 days, depending on the delivery address of the cargo branch.

Delivery times of special production products vary according to the production period. The delivery information and delivery times of such products are specified on the product web pages.

You will be notified of a mishap caused by us, based on your membership information. Therefore, it is of importance to have your membership information correct and accurate. Delivery is not possible on holidays.

Reis Jewellery will ensure that all of the products you purchase will be delivered to you by the contracted cargo providers.

The products you purchased will be notified to you by a confirmation e-mail. If any of the products selected is not available in stock, an e-mail will be sent to you and you will be informed of the date when the product will be in stock.

www.reisjewellery.com is an online shopping website. The website allows multiple users to shop at the same time. Although it is rare, it is possible for two consumers to buy the same product and the product is out of stock.

In this case, if the product you have paid for is out of stock, there is a waiting period of at least 4 (four) and at most 30 (thirty) days. The payment made is reimbursed to the customer if the goods cannot be delivered to him/her between specified dates.